🗣️ Speak Up. Stand Firm. Stay Respectful.

Assertiveness is the balance between being passive and aggressive — it means expressing your thoughts and needs clearly while respecting others. At TDA L&D Services, our Assertive Communication Training Program helps individuals communicate with clarity, confidence, and courtesy in both personal and professional environments.

🎯 Training Objectives:

  • Understand the principles of assertive communication

  • Differentiate between passive, aggressive, and assertive behavior

  • Learn to express opinions and needs without guilt or fear

  • Build self-respect, self-confidence, and stronger relationships

📘 Key Training Modules:

✅ 1. Introduction to Assertiveness

  • What is assertive communication?

  • The assertiveness spectrum: passive → assertive → aggressive

  • Why assertiveness is important in the workplace and daily life

✅ 2. Assertive Communication Techniques

  • “I” statements vs “You” accusations

  • Expressing disagreement respectfully

  • Saying “no” without being rude

✅ 3. Body Language & Tone

  • Confident posture, gestures, and eye contact

  • Using calm and steady tone of voice

  • Avoiding submissive or dominating behaviors

✅ 4. Managing Emotions & Stress

  • Handling pushback without losing composure

  • Dealing with criticism assertively

  • Responding to manipulation or disrespect

✅ 5. Real-Life Practice Scenarios

  • Speaking up in meetings

  • Giving feedback to seniors or peers

  • Setting boundaries with clients or coworkers

👥 Who Should Attend?

  • Professionals struggling to speak up

  • Students preparing for the workplace

  • Customer service & HR teams

  • Managers who need to balance firmness with empathy

🧑‍🏫 Training Format:

  • Duration: Half-Day / 1-Day Workshop

  • Mode: Offline / Online / Hybrid

  • Includes: Role-plays, assertiveness self-assessment, case discussions

✅ Key Outcomes:

  • Increased self-confidence and respect in communication

  • Healthier interpersonal and workplace relationships

  • Better handling of difficult conversations

  • Clearer personal and professional boundaries

📞 Want to Help Your Team Communicate With Courage and Respect?

Assertiveness builds better leaders and stronger teams.
Contact TDA L&D Services to host a custom Assertive Communication Training Program for your organization, students, or employees.